If connection is made via proxy, proxy is required to be transparent and requires to allow the server to reach JetBrains resources with all data passed as is including certificates provided by JetBrains resources. Solutionĭue to security reason it is required for FLS to be able to specify connection point itself. Active proxy IssueįLS can't contact JetBrains because it doesn't follow redirects provided by proxy. JetBrains resources which should be available for the server are and HTTPS (443 port). If the proxy information is shown in 'Available proxies' section but connection to JetBrains resources fails contact IT department of your organisation to make sure that the proxy is transparent and that it allows the server to reach JetBrains resources with all data passed as is including certificates provided by JetBrains resources. If there is no information about proxy, restart FLS using the JetBrains License Service.Īfter that try to visit /check-connection again to check if there is 'Available proxies' information. To make it visit /check-connection (for more detailed information, see Connection). If the version is correct, check if proxy is used by license server.